Privacy Policy

ABOUT THIS PRIVACY POLICY

This Privacy Policy sets out the policy of MosKa Australia Pty Ltd (“MosKa”) in relation to the collection, use, and storage of your personal information through your use of our site, moskaenergydrink.com.au (“the Website”). Our intention is to make your visit to our site as an enjoyable experience as possible; this policy is aimed at giving you peace of mind regarding the security of your personal information.

It is in our interests to ensure your privacy is secured so that we may build a long and mutually beneficial relationship with you.

You should know then that by using this website and/or creating an account with us, you consent to the use and disclosure of your personal information in accordance with this Privacy Policy.

We are bound by the National Privacy Principles. The National Privacy Principles set out our obligations in relation to the collection, use, and storage of personal information under the Privacy Act 1988 (Commonwealth).

We may amend or update our Privacy Policy from time to time as well as in accordance to any changes in legislation.

WHY WE COLLECT INFORMATION ABOUT YOU

We need your personal information in order to process your orders, including for example processing your payments, organising for the delivery of your orders and sending out emails and newsletters.

HOW AND WHAT WE COLLECT

We collect personal information from you that is necessary for us to conduct our business as a provider of goods. This may include your name, your contact details, your billing information, delivery information, e-mail address, and other details to assist us in marketing and understanding out customers.

We collect this information from you when you register an account with us and when you are update or modify your information through the user account profile provided to you when you register an account with us.

When you pay for any item or product you have ordered through the Website, we do not collect or retain your credit card details. You acknowledge that you are providing these details to a third party for the purposes of processing payment of your orders, such as PayPal, MasterCard or Visa.

We may collect other non-personal information from you when you use the Website. This is information transmitted by your web browser when using the Website, such as web browser type, cookies, and the pages you have viewed on our site and time spent on it. This is standard practice for many sites; we use it, for example, to monitor our site's usage and understand where our site visitors are from so that we may make your use of the site a better experience.

STORAGE AND SECURITY

Everyone should be concerned about security and so it is our intention to make your dealings with us as worry-free as we can. We are committed to protecting your personal information from misuse, loss, unauthorised access, modification, or disclosure.

When you use the Website to order products, information is transmitted from your browser to our servers in a secure encrypted format to ensure that your privacy is protected.

We reserve the right to retain your personal information in order to fulfil legal responsibilities or resolve disputes when they arise.

PRIMARY PURPOSES WE COLLECT INFORMATION

Primarily we collect your personal information so that you can create and update an account with us; so we can process your orders; so we can process the payment of your orders; and so we can deliver your orders to you.

We may use your personal information to send you promotional material including special offers, but if you don’t want to receive our promotional material you may opt out at any time.

We may also use the information we collect from you to assist us in creating a better site and thus a better service for you.

WHEN WE SHARE YOUR PERSONAL INFORMATION

We use various freight and courier services to deliver your orders to you and it is necessary for us to supply your name, delivery address, and telephone numbers to these services. We require our suppliers to keep this information confidential.

Your personal information will be passed to third parties such as PayPal, MasterCard or Visa for the purpose of processing and collecting any money which may become payable by you to us; for example to pay for your orders.

We will not disclose personal information about you to any other third party unless the disclosure is required or authorised by law or if you have given us your consent or if it is for another purpose directly related to the primary purposes we collect information.

ACCESS TO AND UPDATE OF YOUR PERSONAL INFORMATION

Once you have created an account on our Website, you may at any time access and modify the personal information you have provided to us by logging into your account through the Website.

All other requests for access to your personal information must be directed to our Privacy Officer in writing.

If we refuse to provide access to your personal information for any reason, we will provide you with reasons for our refusal.

If you request access to your personal information in writing, we reserve the right to charge you a reasonable fee in relation to retrieving your personal information. We will confirm with you any fee charged in relation to retrieving your personal information before proceeding with retrieving any personal information held with us.

CONTACTING US

 

If you have questions about this Privacy Policy or you have concerns about your privacy, please contact us  or by writing to us at:

 

P O box 681

Concord NSW 2007

AUSTRALIA

Moska Energy Drink © 2025
US : 216.73.216.42